The Cologne Tourist Board is committed to ensure digital accessibility for people with disabilities. The legal basis is the Barrierefreiheitsstärkungsgesetz (BFSG) in conjunction with EU Directive 2019/882 and - for public institutions - the Barrier-free Information Technology Ordinance (BITV 2.0).
Accessibility statement
Status of compatibility with the requirements
Currently, the websites https://www.cologne-tourism.com/, https://willkommen.koelntourismus.de/en/ and https://location.cologne-tourism.com/ are partially compliant with the requirements of BITV 2.0 and WCAG 2.2 - conformance level AA.
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Some PDF files and documents are not yet accessible.
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Some images do not have an alternative text that can be used by screen readers.
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Colour contrasts are not yet fully optimised on individual subpages.
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Depending on the contrast value of the image, the copyright information on the images may not be sufficiently recognisable.
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The texts displayed on the website are not additionally presented in plain language.
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Accessibility cannot be guaranteed for embedded elements such as YouTube videos or content from other sources.
We are constantly working to improve the accessibility of our websites.
Preparation of the declaration
This declaration was created on 28 June 2025. The assessment of accessibility is based on a self-assessment with the support of common testing tools (e.g. siteimprove, Eye-Able®).
Feedback and contact details
If you notice any barriers on our websites or if you are unable to use content or can only use it to a limited extent, please let us know:
KölnTourismus GmbH | Cologne Tourist Board
Kardinal-Höffner-Platz 1
D - 50667 Cologne
Phone: +49 (0) 221 346 43 0
info@koelntourismus.de
The European Commission provides a platform for online dispute resolution (OS), which you can find here.
We are not obliged to participate in a dispute resolution procedure before a consumer arbitration board.